Privacy & Refund Policy

1. Data Collection and Use

1.1 Personal Data Collection:

Sources: Api Malwa collects personal data from a variety of individuals associated with its services, including users of its platforms, customers, contractors, and job applicants.

Methods: We collect data when you interact with our platform through various means such as visiting our website, completing forms, registering for services, making inquiries, and during any communication through social media or third-party applications.

1.2 Purpose and Use of Data:

Api Malwa Use: We process your data for service administration, customer support, and platform management.

Third-Party Use: Data is also used on behalf of service providers, venue hosts, and merchants for event management, ticketing, and customer service. Furthermore, data is shared with payment processors and logistics partners for completing transactions and delivering services.

1.3 Collected Personal Data Types and Reasons:

Information Types: We collect information such as names, addresses, email addresses, phone numbers, payment details, and service usage data.

Purpose: Data is used to fulfill service requests, manage accounts, enhance user experience, ensure security, and for promotional purposes.

1.4 Cookies and Similar Technologies:

Usage: Our site uses cookies to enhance user experience, analyze site usage, and improve service offerings.

Details: Further information about our use of cookies is available in our Cookie Policy.

2. Marketing Communications

Opt-In/Opt-Out: Users can opt-in to receive marketing communications during service registration. Users may unsubscribe at any time through email links or by adjusting their account settings.

3. Legal Basis for Processing

General: By using our services, you agree to the terms of this Privacy Policy.

Specific for EU/UK Residents: Processing is based on consent, contractual necessity, legitimate interests, or compliance with legal obligations.

4. Disclosure to Third Parties

General: We may share your personal data with third parties involved in providing the services you have requested, including our service partners and third-party vendors.

5. International Data Transfers

Cross-Border Data Flows: We take necessary measures to ensure that data transferred outside your jurisdiction is handled with adequate security and in accordance with this Privacy Policy.

6. Data Security

Security Measures: We implement reasonable security measures to protect your data against unauthorized access or misuse but remind users that no security system is infallible.

7. Data Retention

Retention Period: We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Access and Control: You can access, update, or request deletion of your personal data by contacting us directly.

9. Changes to the Privacy & Refund Policy

Updates: Api Malwa reserves the right to update this Privacy & Refund Policy at any time. We recommend reviewing it periodically.

10. Contact Information

Inquiries: For any questions regarding this Privacy & Refund Policy, please contact us at the provided email or through our website.